Privacy Statement

At MDEyes, we are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

When you contact us through our website, book an appointment, or submit an enquiry, we may collect personal information including:

Your name
Contact details (such as phone number and email address)
Medical or eye care related information you choose to provide
Appointment preferences or enquiry details
Website usage data through cookies or analytics tools

How We Use Your Information

We use your information to:

Respond to your enquiries
Arrange, manage, or confirm appointments
Provide information about services you request
Improve our website and customer experience
Comply with legal or regulatory obligations

Sharing Your Information

To help administer appointments, consultations, or patient queries, we may share relevant personal information with trusted third-party providers, including clinical or administrative partners such as OCL Vision and other healthcare or service providers where appropriate.

We only share information necessary for these purposes and expect all third parties to handle your data securely and in accordance with applicable data protection laws.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.

Our website may use cookies or similar technologies to improve functionality and analyse website traffic. You can manage cookie preferences through your browser settings.

Your Rights

Under UK data protection law, you may have rights to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data where appropriate
Object to certain processing activities
Withdraw consent where processing is based on consent

To exercise your rights, please contact us by emailing info@mdeyes.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.